FAQ's

How do I watch the videos?

Once you purchase a kit, a link will be provided to you which will give you access to the video tutorial. Please check spam folder the video will be sent under the name “send owl” at time of purchase 

 

How long will it take for me to receive my kit?

Please allow 5-7 Business days for preparing your kit! Shipping times vary depending on location, but approximately 2-7 business days.

 

How much is shipping? Where are we located? 

Free! No extra shipping fees with kit purchases. Other items vary on location of items being shipped.

We are located in Manitoba, Canada 

 

What if I have wider calf’s?

No problem! Just message us before you checkout your order, We will adjust your kit for your measurements.

 

 What if I have my own supplies?

Purchasing just the video tutorial might be a good idea, but to remember the video tutorials do not provide any sizing instructions or patterns. If you are looking to finish a pair maybe you have started before this would work! If you have no idea on how to make them including making sizes/patterns, then the kit will be a better choice!

 

What if i am unsure what size to get?

If you don't know what size would be a good fit.. just send me a message and I will be happy to help size you or your child for the perfect pair!

***All sales are final, we do not accept returns or exchanges due to the kits being custom and the video tutorial being released.****